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Support & Help

Need Help?

Email us at: support@opendoorsgame.com

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I earn doors (game plays)?

You can earn doors by:

How do I play a game?

Select a game on the home screen and use one door to play. In the Monty Hall game, pick a door, then decide whether to stay with your choice or switch to another door. The prize behind your final choice is what you win!

How do I redeem a prize?

After winning, go to your Rewards screen and tap on the prize. Show the QR code to staff at the partner business to redeem. Prizes expire 30 days after being won.

Why can't I watch more ads?

You can watch a maximum of 3 ads per day. The limit resets at midnight Eastern Time. This ensures fair play and prevents abuse.

How do referrals work?

Share your unique referral code from your profile. When a friend signs up using your code and plays their first game, you both receive +1 door as a bonus!

Can I transfer or sell prizes?

No, prizes are non-transferable and have no cash value. They can only be redeemed by the account holder who won them.

What if a business won't accept my prize?

Contact us at support@opendoorsgame.com with details about the business and prize. We'll work with the partner to resolve the issue.

How do I delete my account?

Go to Profile → Settings → Delete Account. This will permanently delete all your data, including unclaimed prizes.

Is OpenDoors free to play?

Yes! OpenDoors is completely free. You never need to pay to earn doors or play games. We generate revenue through advertising.

What are the odds of winning each prize?

Each prize tier has different odds based on its value. Higher-value prizes are rarer. The Monty Hall game follows classic probability - switching doors gives you a 2/3 chance of winning, while staying gives you a 1/3 chance.

Report a Problem

If you encounter a bug, inappropriate content, or suspect fraudulent activity, please email us immediately at support@opendoorsgame.com with as much detail as possible.

Business Partnerships

Are you a local business interested in partnering with OpenDoors? Email us at support@opendoorsgame.com to learn about our distribution program.

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